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Transform Your Enterprise Service Management with GSOL ESM!
It’s time to automate, standardize, and scale service delivery across all departments in your company!
GSOL ESM (Enterprise Service Management) goes beyond traditional ITSM, offering a unified platform for IT, HR, Finance, Legal, Facilities, Customer Service, and more.
Speed up processes, reduce costs and improve the experience of employees and customers!
✅ Centralize all requests in a single portal
✅ Automate repetitive tasks and eliminate operational bottlenecks
✅ Monitor SLAs and performance indicators in real time
✅ Improve user experience with self-service and artificial intelligence
✅ Reduce operational costs and increase team productivity
What is GSOL ESM and How Can It Revolutionize Your Business?
Enterprise Service Management (ESM) is the evolution of ITSM, applying the principles of service management to all departments of the company, not just IT.
Simplify and automate requests and workflows in any area:
✔ IT – Ticket management, incident automation and asset control.
✔ HR – Digital onboarding, vacation requests and benefits without bureaucracy.
✔ Finance – Automatic reimbursement approvals and expense control.
✔ Legal – Contract management and monitoring of deadlines and processes.
✔ Facilities and Maintenance – Request control, preventive and corrective maintenance.
✔ Customer Service – Unified support and relationship management.
What Do You Gain by Implementing GSOL ESM?
01
Mais Eficiência e Produtividade: Automatize fluxos de trabalho e reduza a sobrecarga manual.
02
Less Time Wasted: Eliminate bureaucratic processes and speed up internal services.
03
Real-Time Monitoring and Reporting:
Strategic data to improve decision-making.
04
Security and Compliance: Ensure compliance with internal standards and policies.
05
Improved User and Customer Experience:
Fast responses and intuitive processes.
Success Stories
At GSOL, we have accumulated numerous success stories thanks to our commitment to excellence and innovation. Our cloud and datacenter solutions have been carefully designed to meet the specific needs of each client, providing security, efficiency and reliability. Our clients’ satisfaction and the positive impact on their operations are clear evidence that our solutions really work and drive business growth.
